Press Enter to open System Information window Press Windows key+R to open Run then type: msinfo32 If the issue still persists, What is the make and model of your device? You can also check the additional methods in the support article below if it helps. Under the "Change your network settings", click Network reset On the list, Select Internet Connections then Run Troubleshooter Under Change your network settings, select Network troubleshooter.Ĭlick Update and Security then Troubleshoot Select Start > Settings > Network & Internet > Status. ![]() ![]() I know this has been difficult for you, Rest assured, I'm going to do my best to help you.ġ. Good day! I'm John and I'll be happy to assist you today.
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